Avangard Client Portal
Portal terms
These terms cover use of the private planning and booking portal. The exact commercial terms for a club programme are contained in the specific quotation version issued to that club.
Private club access
Invitation codes are issued for authorised club use. Clubs are responsible for sharing a code only with staff who may view or edit the proposal and for contacting Avangard if access should be replaced or withdrawn.
Planning selections
Package selections, preferred dates, traveller numbers and service requests remain planning instructions until Avangard issues a quotation. Dates, schedules, capacities and services are confirmed only when stated as confirmed in the issued quotation or booking record.
Quotations and acceptance
Every issued quotation has its own reference, version, currency, validity period, inclusions and payment terms. Only an authorised club representative may accept it. An updated quotation replaces an earlier version only after the updated version is issued and accepted.
Deposit and balance
The issued quotation sets out the 50% advance deposit, the remaining balance and the relevant deadlines. Payment instructions appear in the booking hub after the offer is accepted. A payment is recorded as complete only after Avangard verifies it.
Accurate club information
The club should keep team sizes, traveller numbers, dates, attendance choices and special requirements accurate. Material changes may require a revised quotation or availability check.
Traveller information
Clubs should provide only information they are authorised to share and only when requested for the confirmed programme. Passport information must not be entered into general notes or the standard CSV roster.
Help
For access, quotation or booking questions, email sports@avangardgroup.co.uk.